Making a Complaint

You can make a complaint:

• In person at the General Registry (Ground Floor, Citrus Grove Building, Goring Avenue)
• By telephone (345) 946-7922
• In writing to:
  • Ms. Firstname Surname
  • Registrar of Companies,
  • Ground Floor, Citrus Grove Building,
  • Goring Avenue, George Town,
  • Grand Cayman
• By email: firstname.surname@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the General Registry's services, as a result of information we provided or what staff of the General Registry may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-12-11